Samantha Irwin’s deep desire is to help business owners kill it when it comes to creating a fabulous customer experience. Way more than just “customer service”. It includes staff training and creating culture. Not only is it super fun stuff, it’s the most efficient, cost effective, and rewarding way to build a business!

In this episode we talk about customer experience vs. customer service, and the #1 marketing mistake companies make. We then go on a rant about telling women to "smile more" and build a tech company for your listening pleasure.

In this episode I share about how my relationship with coloring books as a kid shows up in my business today. As an entrepreneur, it's easy to get lost in the chaos. By creating restrictions, or lines to color within, you can rein in the chaos and create true freedom.

Tierra Bonds is the CEO of Take Charge Consulting and offers credit repair, business credit and business consulting. She has helped hundreds of people reach their credit goals and now is on a mission to reduce the wealth gap by providing credit and entrepreneurship education to 100,000 young professionals any by assisting in the launch of 100 businesses.

In this episode Tierra shares her credit story and why closing the wealth gap is important to both sides of her business: credit consulting and business consulting.

A passionate ally, communicator, and fashionista, Maggie’s on a mission to transform how women see themselves at work. She creates space to empower other women and helps reduce global fashion waste by challenging others to shop secondhand first. Clients work with Maggie on everything from wardrobe to resume, with a focus on high-impact low-barrier resources.

In this episode we talk about style, sustainability & creating your own rules. Then we have an experiment on air for your listening pleasure.

In this episode I tell the story of how one rowdy Vegas experiment turned into one of the greatest business lessons of all time. I also talk about Lunchables and willpower to help you understand why systems and automation are key in giving you your time and energy back.

Google’s #1 Entrepreneur Coach, Bri Seeley, helps entrepreneurs create long-term, sustainable and scalable success… on their terms! Bri distills her 14-years of real world experience into digestible, tangible tools to help entrepreneurs thrive and profit. Bri is a 2020 Stevie Award winner for both Coach and Woman of the Year, a member of the Forbes Coaches Council, and author of the best-selling Permission to Leap.

In this episode we talk about crop tops, community building, and what it means to be an unapologetic entrepreneur. Then we have an experiment on air for your listening pleasure.

This is my 4th or 5th year sharing my resolution story and giving this glorious rant...I'm thrilled it's now in podcast form!

Dream big and then double it! There is real power in doing something new and big. If you've ever knocked new years resolutions as silly, doomed to fail, or idealistic, grab a cup of coffee and buckle up.

Diane is the founder and CEO of Diane Lam Co. Diane is a Queenmaker and business systems and ops expert. She builds self-sustaining empires for ambitious 6-figure online service providers.

In this episode we talk about systems creation, the pitfalls of bootstrapping and making bold choices. Then we have an experiment on air for your listening pleasure.

Aliko Weste is a culmination of so many things through his identity and through his work. Aliko was born Alika, to a French Jewish mother and Caribbean father. He is a trans, Blaxk, Jew who is dedicating his life to bringing the earth into 5D consciousness.

In this episode we talk about what it means to be an embodied business owner and healing the wounds of capitalism & white supremacy. We talk about how small business could be a part of creating cultural change and then have an experiment on air for your listening pleasure.

OMG guys! I get to talk to my partner!!! Ross Dexter & I talk about faking it til you make it and how to build true expertise. Ross and I usually have these conversations over morning coffee, but we’re coming at you tomorrow on air! We share the unpopular opinion that faking it til you make it is THE WORST! It’s a terrible idea, y’all.

In this solo episode I share an unpopular opinion: simple is NOT always better. When it comes to business, simple can be boring! We talk about all of the places simple can be great, and all of the places where a little drama goes a long way! You'll leave this episode with 3 ways to instantly reframe your marketing.

Cori Myka is the co-owner of Orca Swim School and creator of the Foundations of Change learning method. For over 20 years Cori has been taking adult non-swimmers from fearful beginning to realizing their wildest dreams. Her unique teaching is so highly regarded because it is based on training and healing the mind so you can learn physical steps. Taking swimming beyond the pool and into life. Based in Seattle, WA Cori has been training students and teachers locally and across the US as well as in the UK and Singapore.

In this episode we talk about fear, mindset and pivots. Listen in on her story of opening a swim school and teaching people to overcome fear online.

Olamide Michelle is a licensed attorney and business strategist based in Atlanta, GA. She recently left her corporate career and started two new businesses! She loves the dynamics of entrepreneurship and is excited to help digital bosses navigate their way towards success. By infusing her background in communications, intellectual property law, and business management, she is able to provide entrepreneurs with a unique experience by helping them both build and also protect their growing brands. Additionally, Olamide Michelle is the creator of The Boho Business Guide Podcast and runs a new coaching community for service-based entrepreneurs, The Digital Boss Club.

In this episode we talk about copyrights, writing a book & marketing strategy. Then, we play a game of small biz "would you rather?" and have a live business experiment for your listening pleasure.

Best selling author, international speaker, and success and leadership coach, Gina Fresquez, is an advocate for gender equity and an inclusive environment where people thrive, be their best self, do their best work, and are empowered to lead from every chair. Gina teaches EQ and growth mindset strategies as well as supports organizations in learning how to support their female employees to move beyond their limitations and plan for greater success. She accomplishes this through workshops, speaking, private coaching, masterminds, and retreats.

In this episode we talk about impostor syndrome, entrepreneurship & being a lefty. Then, we play a game of small biz "would you rather?" and have a live business experiment for your listening pleasure.

Rashida Gaye is a Penn State Graduate with a degree in Hotel, Restaurant, & Institutional Management. She is originally from Philadelphia, PA but has lived in different cities along the east coast and moved to the great state of Washington 6 years ago with her family from Atlanta. She has been happily married for 15 years to Pa Gaye and has two children. Her son Essa is 10 and her daughter Amina is 7.

She has over 12 years of customer service and sales experience where she has sold over $2 million dollars in products. She just purchased an insurance agency in April and has also been a mindset, financial and business coach for the last 5 years. She loves helping her insurance clients protect their assets and achieve financial security. In her coaching business, she has also helped women all over the world sell over $4 million dollars in new business. Her interests include traveling, coaching, helping her clients as well as empowering women to achieve their life, business and financial goals.

In this episode we talk about creating a fulfilling life you love, gratitude and moving through limiting beliefs!

Since he was a child John Odden has been fascinated with improving his health, fitness and athleticism. He was a tall, skinny, awkward kid growing up who always lacked confidence, especially in the gym. So after begging his parents to get some home equipment for some time, he got his first set of plastic-covered cement weights from Target at age 12.

He’s since gone on to become #1 World Ranked in the Scottish Highland Games and is a kettlebell Beast Tamer and all around strongman. He’s the owner of Empowered Strength and Sanctuary of Strength in Bend OR.

In this episode we talk about how being a generalist can serve your business and how lifting heavy things can make you a better entrepreneur.

In this episode I offer 50 free or cheap marketing ideas. These ideas were first written for a blog post that you can find right here.

Before jumping into any marketing idea, I like to ask the following questions:

• At what scale am I trying to attract customers/clients? (locally, regionally, nationally or globally)

• What is the value of my product or service?

• What is my yearly marketing budget?

• How do I enjoy interacting with people?

Chrystal Robinson is your friendly, slightly corky brand designer. She has an intense passion for business and entrepreneurship and helps her clients design and implement creative solutions for their businesses. She does this through brand identity & web design as well as business coaching for a select few. As an entrepreneur, she's hungry for success. As a self-taught designer, she has more than established herself as a branding expert. The journey is not EASY, but she's here as a listening ear to help you strategize and solve your business problems through branding.

In this episode we talk about marketing, gurus & self care. Then, we play a game of small biz "would you rather?" and have a live business experiment for your listening pleasure.

Attorney Yasmine Salem Hamdan is a business & brand protection lawyer based in Dallas, TX. She supports online educators & entrepreneurs across the country, helping them to protect their powerful brands, avoid expensive legal problems, & to create peace of mind & confidence in their businesses. Yasmine is also the founder of Coaches & Company, a new startup focused on creating solution-based legal resources for online business owners.

In this episode we talk about trademarks, contracts and hot sauce. Then, we play a game of small biz "would you rather?"

In this solo episode, I share a story leading up to the "shitty" marketing decision that completely changed my business. Here are the 4 key takeaways:

1. Get clear on who you're serving and why.

2. Talk about your customer's problem in 3 distinct layers.

3. Be clear with your message.

4. Experiment. Chase the spark of your "shitty" ideas. Be fucking weird.